FAQs
About
Vacance is from the French word for "holiday" and we believe your nails deserve a break -- the good kind!
Yes! Absolutely no testing done on our furry friends.
There is no added fragrance to our oils. However, please note that the products do have light natural scents. The Soothing oil has added essential oil to support in fungal prevention.
Please do not use cuticle oils on your pets or allow them to ingest any cuticle oil.
Usage
Absolutely! Healthy cuticles can still benefit from a little love and maintenance! It's also helpful in growing longer nails as well.
Definitely, your skin and cuticles will still get the benefits of the product. The oil can help in hydrating the skin around your nails, preventing hang nails, and reduce peeling of your cuticles.
We recommend using the travel size rollerball oils within 6 months of opening and the full size dropper oils within 12 months of opening. Please keep products out of direct sunlight and high heat for maximum shelf life.
For best results, we recommend using it 2-3 times a day minimum.
Yes! You can even wear socks over your feet after oiling at night to wake up with softer skin.
For the travel size rollerball tube: Please remove the cap and the plastic + rollerball contraption by using The Peachy. Once you've separated this part from the glass, you can recycle the glass vessel.
For the full size dropper bottle: Please remove the cap from the glass vessel. Lightly tug the glass pipette while holding on to the rubber bulb. Once you've separated this glass pipette, you can recycle the glass bottle and pipette.
Order
Returns and exchanges are accepted within 14 days of receiving your product.
If the product delivered to you is incorrect or defective, please contact us immediately at hello@meetvacance.com.
Please email hello@meetvacance.com so we can make things right!
Shipping
Currently, we ship within the United States (including Alaska and Hawaii).
Unfortunately, we do not currently ship internationally.
We process orders within 3 business days of receiving your order. Shipping will take 7-10 business days. Feel free to email us if you have not received your order within 14 days. Please note that there may be a high volume of orders during the holiday season.
If you are located in Alaska or Hawaii, please allow additional time (2-4 weeks) for shipping.
If you need to update your shipping address, please email hello@meetvacance.com as soon as possible and we will do our best to accommodate.
Partnerships
Please email hello@meetvacance.com. We may not always be actively looking to partner, but would love to have your portfolio on hand for when we do!
Bonus: Subscribe to our newsletter since we give first dibs to our VIP community when we have opportunities!
We would love to hear from you! Please email hello@meetvacance.com